Police Certificate


Police Certificate

Police certificates from the Japanese National Police Agency are issued only when they are required by foreign governments.
We are unable to accept your application if it is required by an individual or a private company.
● Police certificates are valid for one year from the date of issue (it may be shorter depending on the reason for the application).
Please ensure that you apply for a police certificate at the right time, since you cannot apply for one again for the same reason, while your current certificate is still valid.

● The certificate is written in Japanese, English, French, German and Spanish.

*If, after obtaining the police certificate, you find that you no longer require it, or if it has expired and you wish to apply for one again, you must return the police certificate to our office with a letter stating the reasons why it is not required.

*Also, when applying for an Australian visa or for Australian citizenship, it may take some time for the review to begin after applying so there are cases where the Police Certificate obtained cannot be used because it has expired or because the information has become outdated. Therefore please apply only after receiving a formal request from the Department of Home Affairs (Immigration and citizenship).

General Information

1. Application Hours

9:00 - 12:00 or 13:30 – 16:00 (Monday-Friday except public holidays
*Applicants must come to our office in person to lodge the application and to provide their fingerprints.

2. Required Documents

1. One completed application form
2. Valid and original passport(s)
The police certificate is designed for certain purposes such as applications for Australian citizenship, Australian visas, QLD teacher registration, joining the Australian Federal Police, obtaining an Australian Financial Services Licence or the Australian Security Identification Card (ASIC).
Applicants who wish to apply for the certificate for any reason other than mentioned above need to contact our office for eligibility and the appropriate application procedure. 

In some cases, the following documentation may need to be submitted
a) Documents proving the reason the certificate is required are based on Australian/QLD laws
b) Japanese translation of (a)
c) An official request letter, addressed to the applicant, from the government authority requesting your criminal record
d) Japanese translation of (c)  

3. Processing Time

It will take approximately 2-3 months to get the certificate as the application forms are sent to the Japanese Police Agency.


4. Fee

No charge.

5. Booking

Bookings are required to BOTH apply for a police check and collect your police check starting February 5th, 2023.
How to book an appointment
1.      Choose the purpose of visit.
2.      Select your preferred date and time.
3.      After the completion of appointment, you will receive an email of confirmation.
4.      Please visit our office on the day with the necessary documents.
*Read the 【Notice】below before you book an appointment.

·        You must have an appointment before visiting our office. Your entry will be refused without an appointment. Please show your confirmation email to our security when you visit us.
·        You can change your appointments online. 
·        If it's fully booked out on the day, you cannot choose the day on the system.
·        We cannot expedite our process unless you have a humane reason.
·        Check the necessary documents on our website before you come.
·        If you have any missing necessary documents, we cannot accept your applications. In such a case, you need to come back again with a new appointment.
·        You can visit us without an appointment for registering the Japanese election card.(9:00-12:30, 14:00-16:00)
·        Do not book more than one slot for your purpose of visit. When you change your appointment, cancel your current appointment first before you book another one.

↓↓↓Click below to book an appointment↓↓↓


6. Collection

Police certificates applied for by 29 May, 2024 have been delivered to the Consulate.
*Updated on 09 July, 2024

Collect in person
Please come to our office and collect your certificate in person during opening hours (Mon-Fri 9:00-12:00, 13:30-16:00) with your photo ID (passport, driving licence, etc.).

If you wish for someone to pick up your certificate on behalf, you will need to provide them with an original authorisation letter signed by you. They will need to bring this authorisation letter with them, together with original photo ID (passport, driving licence, etc.)s for both themselves and yourself (that is, for the representative and the applicant).

Collect by post
If you wish to receive your police certificate by post, please provide us with a self-addressed envelope (Registered Post small sized, domestic envelope with a tracking number) when you lodge the application or send it to us later by post.
*Also when you send it to us, please attach a note saying that the envelope is for the receipt of police certificates, together with your full name and contact number.

Frequently Asked Questions