The Consular Office of Japan in Cairns


What's New

Donations for Noto Peninsula Earthquake Relief

Consular Office of Japan in Cairns Twitter Account

The Consular Office of Japan in Cairns has set up a new twitter account!
Please hit the follow button for updates on Japan-related news and events in North Queensland.
Twitter @COJinCairns


1. Visa inquiry

(1) General visa /eVISA inquiry

please call "Japan Visa Information Hotline"  (+61 AUS) 08 7130 3370 (24 hours/ 7days a week, English only)   This hotline is designed for visa applicants residing in Australia.
*The Hotline will not connect you to the Consular Office in Cairns. If you need to contact Consular Office in regards to a pending visa application, please contact directly at 07 4051 5177 during 9am-12pm and 2pm-4pm.

(2) JAPAN eVISA Enquiries (*Please check FAQs on JAPAN eVISA site before making an inquiry.)

  1. JAPAN eVISA Help Desk (Questions about technical issues with JAPAN eVISA site)
        *Please contact via inquiry form on JAPAN eVISA site. (English or Japanese)
  2. Hotline: (English only)
        *Please mention your nationality or citizenship and country of residence in your email.

    *eVISA (online visa application)

    Short-term visa with a Tourism Purpose (for a stay of 90 days or less) (single-entry visa only)
    This is solely for tourist purposes (If your intentions include visiting acquaintances/ relatives or business/academic activities, you are not eligible to apply for an online eVISA).


2. Visa procedures

Our office is a branch of the Consulate-General of Brisbane.
As such, procedures at our office follow those of the Consulate-General of Brisbane, so please refer to the Consulate-General of Brisbane's information for details on procedures.
However, please note that the area of jurisdiction for our office is North Region and Far North Region, Queensland.

Greetings from Consul Muto

At the beginning of March, 2023, I arrived in Cairns to assume the post of Director, at the Consular Office of Japan. To date, 32 years have passed since I entered the Ministry of Foreign Affairs, this however is my first posting in Australia. It is also the first time I have visited this beautiful country.  

At the beginning of my career, in 1992, I received two years Russian language training in Moscow. This was at a time when there was ongoing turmoil in Russia, following the collapse of the Soviet Union. In the years since, I have served at a number of Japan’s diplomatic establishments overseas. The Russian Far East was home for 10 years and Azerbaijan for 6 years. I also spent two years in Finland and Nepal, respectively.  I have good memories of each country and city in which I have served. Since arriving here many people have made me feel welcome, I look forward to enjoying my time here in Cairns too.    

The Consular Office in Cairns is a branch office of the Consulate-General of Japan in Brisbane and has only two diplomats and four local staff. It is rare for both a Consulate-General and its branch-office to be established in the same state.  This is a testament to the large volume of demand for consular services as well as the deep relationship that exists between Cairns and Japan. 

I will do my best to cement a friendship between Japan and the Northern part of Queensland.

To stay up to date on our activities, please consider following us on Twitter

April, 2023
Toshikazu Muto

The Consular Office of Japan in Cairns

The Consular Office of Japan in Cairns was established in 1997 and is the Japanese consular/diplomatic mission responsible for overseeing the relationship between Japan and North Queensland. It serves the interests of Japanese nationals living in North Queensland and offers assistance to Australians who seek to visit or learn more about Japan.

Jurisdictional area

 North Region and Far North Region, QLD.
  (Postcodes 4806 to 4828 and 4830 to 4895)



 Level 15, Cairns Corporate Tower
 15 Lake Street, Cairns QLD 4870
Consular Office Map new window

 TEL: (07) 4051-5177
 *Telephone Enquiries are;
 Monday to Friday (excluding office closure dates) 9:00 am to 12:30 pm and 1:30 pm to 5:00 pm

Postal Address
 (Please use this address for mailing purposes. As our office is in a building with many tenants, to avoid incorrect delivery of mail, it is preferable that mail is addressed to our post office box, instead of our physical location.)

 Consular Office of Japan in Cairns,
 PO Box 1493
 Cairns QLD 4870

Consular Services

 Information and issuance of visas including the Working Holiday Visa;
 Monday to Friday (excluding office closure dates) 9:00 a.m. to 12:00 and 1:30 p.m. to 4:00 p.m.

Cairns Office Closure Dates for 2024

January 1 (Mon) New Year's Day
January 2 (Tue) New Year Holiday*
January 3 (Wed) New Year Holiday*
January 26 (Fri) Australia Day
February 23 (Fri) Emperor's Birthday*
March 29 (Fri) Good Friday
April 1 (Mon) Easter Monday
April 25 (Thu) ANZAC Day
May 6 (Mon) Labour Day
July 15 (Mon) Marine Day*
July 19 (Fri) Cairns Show Public Holiday
September 16 (Mon) Respect for the Aged Day*
October 7 (Mon) King's Birthday
November 4 (Mon) Substitute holiday for Culture Day*
December 25 (Wed) Christmas Day
December 26 (Thu) Boxing Day
December 30 (Mon) End of Year Holiday*
December 31 (Tue) End of Year Holiday*

Please note: * indicates Japanese public holidays.

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