About Us

The Consulate-General in Brisbane was established in 1966. It represents the Government of Japan in Queensland, and is part of the Japanese Ministry of Foreign Affairs. As a Japanese diplomatic consular mission it has a variety of responsibilities and roles. Working towards strengthening the relationship between Japan and Queensland is one of its basic duties. Roles of the Consulate-General include serving the interests of Japanese nationals living in Queensland and also offering assistance to Australians who seek to visit or learn more about Japan. We hope you find this website useful and informative. Please click on the links located throughout our website to locate the information that you require. Thank you very much for visiting the Consulate-General website.


Our Mission

The mission of the Consulate-General of Japan in Brisbane is twofold:
1. To create a better understanding and promote the development of ties between Japan and the people of Queensland. By supporting a closer relationship between the two countries, the Consulate-General aims to help Australians better understand Japan and its people, culture and customs.
2. To represent and assist Japanese citizens living in Queensland. By providing various services to Japanese, we endeavour to make their lives in Australia as peaceful and trouble-free as possible.

 

All visitors are required to show one form of photographic identification to the security guard stationed at the main door before they will be permitted to enter. Preferred forms of identification are a valid driver's licence or passport.

Due to security reasons and for the safety of all guests, visitors are not permitted to bring the following items into the reception area: 
 
o Sharp objects
o Cameras
o Video recorders, audio recorders and other similar devices
o Unsealed food and beverages are not allowed inside the waiting room area to prevent spillage
o Scooters, bicycles etc. (these cannot be brought up to Level 17 nor inside the Consulate, please make the necessary arrangements before visiting the Consulate)
 
Mobile phones are permitted but for information access and reference purposes only. However, phone calls (unless permitted by staff), photos, videos and voice recordings are prohibited.
 
Once inside, please have any collection receipts ready and head to the Reception window straight in front of the entry, state your purpose of visit to staff and whether it is an application or collection (e.g. visa application or collection; passport renewal/application or passport collection; police check application or police check collection). Visitors will then be given a number to wait until called. Those who do not make sure to get a number may lose their place in the queue.
 
Your cooperation is greatly appreciated.


Phone Enquiries
Monday to Friday (excluding office closure dates)
9:00am to 12:30pm
1:30pm to 5:00pm



Monday to Friday (excluding office closure dates)
9:00am to 12:00pm
1:30pm to 4:00pm
*Appointment REQUIRED for visa application


The Consulate-General of Japan in Brisbane is located at the Blue Tower Level 17,12 Creek Street, Brisbane QLD, Australia 4000
 

If you will be coming by train, our office is about 10 minutes walk away from Central Station.

For those who will be driving to our office, below is a list of the closest car parks available. Please check the website for parking rates. 

1.
https://www.wilsonparking.com.au/park/4061_12-Creek-Street-Blue-Tower-Car-Park_12-Creek-Street-Brisbane-QLD-4000
12 Creek Street (Consulate office building)

2.
https://www.wilsonparking.com.au/parking-locations/queensland/brisbane-cbd/10-eagle-street-gold-tower-car-park/
10 Eagle Street (150 m from the Consulate building)

3.
https://www.wilsonparking.com.au/park/4062_Eagle-Street-Pier-Car-Park_45-Eagle-Street-Brisbane
45 Eagle Street (140m from the Consulate building)

The Consulate-General in Brisbane has several sections. Each section and its email contacts are as follows:

1. the Consular Affairs section
   consular@bb.mofa.go.jp
2. the Visa section
   visasection@bb.mofa.go.jp
3. the Culture and Education section
   culture@bb.mofa.go.jp
4. the Political and Economic Affairs section
   economic@bb.mofa.go.jp

Telephone Enquiries are:
Monday to Friday 9:00 am to 12:30 pm and 1:30 pm to 5:00 pm

General Enquiries: 07 3221 5188 
Fax: 07 3229 0878

Brisbane Office Closure Dates for 2025

January 1 (Wed)	New Year's Day
January 2 (Thu)	New Year's Day*
January 3 (Fri)	New Year's Day*
January 27 (Mon)	Australia Day
February 24 (Mon)	Substitute holiday for Emperor's Birthday*
March 20 (Thu)	Spring Equinox Day*
April 18 (Fri)	Good Friday
April 21 (Mon)	Easter Monday
April 25 (Fri)	ANZAC Day
May 5 (Mon)	Labour Day
July 21 (Mon)	Marine Day*
August 13 (Wed)	Royal Queensland Show Holiday
September 15 (Mon)	Respect for the Aged Day*
October 6 (Mon)	King's Birthday
November 3 (Mon)	Culture Day*
December 25 (Thu)	Christmas Day
December 26 (Fri)	Boxing Day
December 29 (Mon)	End of Year Holiday*
December 30 (Tue)	End of Year Holiday*
December 31 (Wed)	End of Year Holiday*

Please note: * indicates Japanese public holidays.

The Consulate-General of Japan provides a feedback corner, so that we can listen to your suggestions, requests and/or opinions on how we can better serve you and improve our services and website. Please send your feedback to: jpncg@bb.mofa.go.jp

Please be advised of the following:
* The Consulate-General of Japan cannot respond to all emails received. If you need urgent attention, please talk to one of our staff by telephone or at the counter.
* Any emails suspected of containing a computer virus will be deleted without being opened.

Social Media Policy

​Our office uses social media platforms including Facebook and Twitter to share information. Please be aware, however, that we are unable to respond to questions or feedback left via these platforms. If you would like to get in touch with us, we ask you to instead contact us via email through our feeback corner. Thank you for your understanding.