About Us

The Consulate-General in Brisbane was established in 1966. It represents the Government of Japan in Queensland, and is part of the Japanese Ministry of Foreign Affairs. As a Japanese diplomatic consular mission it has a variety of responsibilities and roles. Working towards strengthening the relationship between Japan and Queensland is one of its basic duties. Roles of the Consulate-General include serving the interests of Japanese nationals living in Queensland and also offering assistance to Australians who seek to visit or learn more about Japan. We hope you find this website useful and informative. Please click on the links located throughout our website to locate the information that you require. Thank you very much for visiting the Consulate-General website.


Our Mission

The mission of the Consulate-General of Japan in Brisbane is twofold:
1. To create a better understanding and promote the development of ties between Japan and the people of Queensland. By supporting a closer relationship between the two countries, the Consulate-General aims to help Australians better understand Japan and its people, culture and customs.
2. To represent and assist Japanese citizens living in Queensland. By providing various services to Japanese, we endeavour to make their lives in Australia as peaceful and trouble-free as possible.

 

All visitors are required to show one form of photographic identification to the security guard stationed at the main door before they will be permitted to enter. Preferred forms of identification are a valid driver's licence or passport. Due to security reasons and for the safety of all guests, visitors are not permitted to bring the following items into the reception area: mobile phones, cameras, video recorders, audio recorders and other similar devices. All visitors who arrive with the above-mentioned items are requested to hand them in to the security guard. Visitors will then receive a tag for their items. Please exchange this tag to receive your items you handed over to the security guard before leaving. Your cooperation and understanding is greatly appreciated.
 

• Reception hours

From Tuesday 4 October 2022, there will be a change to our reception hours for visa related enquiries.

Visa related matters
Monday to Friday (excluding office closure dates)
9:00am to 11:00am
1:30pm to 3:00pm
 
General and Non visa-related matters
Monday to Friday (excluding office closure dates)
9:00am to 12:00pm
1:30pm to 4:00pm

The Consulate-General of Japan in Brisbane is located at the Blue Tower Level 17,12 Creek Street, Brisbane QLD, Australia 4000
 

If you will be coming by train, our office is about 10 minutes walk away from Central Station.

For those who will be driving to our office, below is a list of the closest car parks available. Please note that bookings made online are cheaper than drive up rates. 

1.
Hourly (with online booking) - $6
Casual (no online booking) 0.5-1.0hr - $25
https://www.wilsonparking.com.au/park/4061_12-Creek-Street-Blue-Tower-Car-Park_12-Creek-Street-Brisbane-QLD-4000
12 Creek Street (Consulate office building)

2.
Hourly (with online booking) - $6
Casual (no online booking) 0.5-1.0hr - $25
https://www.wilsonparking.com.au/parking-locations/queensland/brisbane-cbd/10-eagle-street-gold-tower-car-park/
10 Eagle Street (150 m from the Consulate building)

3.
Hourly (with online booking) - $6
Casual (no online booking) 0.5-1.0hr - $26
https://www.wilsonparking.com.au/park/4062_Eagle-Street-Pier-Car-Park_45-Eagle-Street-Brisbane
45 Eagle Street (140m from the Consulate building)

The Consulate-General in Brisbane has several sections. Each section and its email contacts are as follows:

1. the Consular Affairs section
   consular@bb.mofa.go.jp
2. the Visa section
   visasection@bb.mofa.go.jp
3. the Culture and Education section
   culture@bb.mofa.go.jp
4. the Political and Economic Affairs section
   economic@bb.mofa.go.jp

Telephone Enquiries are:
Monday to Friday 9:00 am to 12:30 pm and 1:30 pm to 5:00 pm

General Enquiries: 07 3221 5188 
Fax: 07 3229 0878

Brisbane Office Closure Dates for 2023

January 1 (Sun)	New Year's Day*
January 2 (Mon)	New Year's Day*
January 3 (Tue)	Japanese New Year Holiday
January 26 (Thu)	Australia Day*
February 23 (Thu)	Emperor's Birthday
April 7 (Fri)	Good Friday*
April 10 (Mon)	Easter Monday*
April 25 (Tue)	ANZAC Day*
May 1 (Mon)	Labour Day*
July 17 (Mon)	Marine Day
August 16 (Wed)	Royal Queensland Show Holiday*
October 2 (Mon)	King's Birthday*
November 3 (Fri)	Culture Day
December 25 (Mon)	Christmas Day*
December 26 (Tue)	Boxing Day*
December 29 (Fri)	End of Year Holiday
December 30 (Sat)	End of Year Holiday
December 31 (Sun)	End of Year Holiday

Please note: * indicates Australian/Queensland public holidays.

 

The Consulate-General of Japan provides a feedback corner, so that we can listen to your suggestions, requests and/or opinions on how we can better serve you and improve our services and website. Please send your feedback to: jpncg@bb.mofa.go.jp

Please be advised of the following:
* The Consulate-General of Japan cannot respond to all emails received. If you need urgent attention, please talk to one of our staff by telephone or at the counter.
* Any emails suspected of containing a computer virus will be deleted without being opened.

Social Media Policy

​Our office uses social media platforms including Facebook and Twitter to share information. Please be aware, however, that we are unable to respond to questions or feedback left via these platforms. If you would like to get in touch with us, we ask you to instead contact us via email through our feeback corner. Thank you for your understanding.