To all who enter Japan
Those who do not submit a certificate of negative test result will be denied
entry into Japan in accordance with the Quarantine Act.(Effective From Friday, 19 March 2021)
Please be aware that the measures are subject to change in accordance with prevalence of COVID-19. For the latest information, please find the contact details of the relevant authorities and URL’s in section 5.
For the FAQ of the COVID-19 Certificate of Negative Test Result, please click here.
For more frequently asked questions, please click here.
1 Certificate of Negative Test Result Within 72 Hours
(1) To enter into Japan, the certificate of negative test result of pre-departure COVID-19 test must be conducted within 72 hours*.
Please also be aware that as of 19 March 2021, those who cannot submit the certificate of negative test result will be denied entry into Japan and airline companies will also reject boarding.
For more details, please access the links below.
The list of medical institutions which the PCR test certificate may be obtained in the required format in Australia can be found here.
(NB: This list is not necessarily all inclusive)
The required format of the PCR test certificate can be found here.
*The 72 hours for the certificate refers to from the sampling time to departure time of the flight. Should you have any specific enquiries regarding the PCR test certificate, please contact the Ministry of Health, Labour and Welfare (MHLW) directly for more information as below;
MHLW COVID-19 Information Hotline
Calling from within Japan:0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)
(2) Effective as of September 9th (Thursday) 11:59pm, all travellers from Australia who will transit in Singapore must produce a negative pre-departure COVID-19 PCR test result taken within 48 hours prior to departure. Please see the link below for this information.
For more details on the required format or if you have any questions regarding testing for Singapore, please contact the Ministry of Health in Singapore directly.
Phone number: +65 6325 9220.
Those who will travel from Australia to Japan via transiting in Singapore may require a negative PCR test result conducted by a recognized clinic, hospital or testing centre. As the requirements may change at any time, please refer to the links below for updated details.
2 Submission of Written Pledge
Upon arrival, it is requested, for the time being to pledge to refrain from using public transportation for 14 days, quarantine at home or other designated areas for the remaining period of 14 days, retain the location data, and provide the location data to the health centers or other institutions, if requested. (If separate quarantine measures are to be taken, those also need to be pledged.) In case of violation, they may be subject to detention under Quarantine Act and the following shall apply.
(1) For Japanese nationals, names and other information that contributes to preventing the spread of infection may be made public.
(2) For foreign nationals with the status of residence, names, nationalities, and other information that contributes to preventing the spread of infection may be made public. They may also be subject to the revocation of status of residence and procedures for deportation under Immigration Control and Refugee Recognition Law.
Those who can’t submit the “Written Pledge” are requested to stay at specific accommodation facilities designated by the Chief of Quarantine Station for 14 days.
For more information on the submission of written pledge please click here.
The required format of the Written Pledge in English.
The required format of the Written Pledge in Japanese.
3 Carrying a Smartphone and Installing Necessary Applications
In order to carry out the pledges in the written pledge, you need to have a smartphone that can use the necessary applications (e.g., showing location information). If you do not own a smartphone or if you own smartphone that does not allow the installation of necessary apps, please rent a smartphone at the airport at your expense upon arriving in Japan.
For more information on the Carrying a Smartphone and Installing Necessary Applications please click here.
4 Submission of Questionnaire
Persons entering or returning to Japan must submit a questionnaire prior to arrival (at home, at the airport, on the plane etc.).
Contact information such as email address and phone number will be confirmed at the time of quarantine for health follow-up during the first 14 days after entry.
For more information on the questionnaire please click here.
5 Quarantine in Japan (Self-Isolation)
Please enter with:
(1) your passport and visa
(2) a copy of the Individual Written Pledge
(3) your negative PCR Test Certificate *You will be unable to enter Japan from March 19th without this certificate
(1) All those who will enter or return to Japan from QLD, VIC, NSW, ACT and the NT must quarantine in the accommodation advised by the government for the first 3 days. After completing 3 days of quarantine in the designated accommodation (and if you return a negative result for COVID-19 on the third day), you must complete the rest of your 10 day quarantine at home etc.
Those who enter Japan from regions not listed above must self-isolate for 10 days at home etc.
(2) Effective as of January 21st 2022, 0:00 (Japan Time), all those who will enter or return to Japan from all states in Australia must quarantine in the accommodation advised by the government for the first 3 days. After completing 3 days of quarantine in the designated accommodation (and if you return a negative result for COVID-19 on the third day), you must complete the rest of your 10 day quarantine at home etc.
・ If you transit via Sydney from any of the states exempt from the government arranged quarantine measure and stay within the airport, you will not have a travel history to NSW and hence be exempt from the 3 day government arranged quarantine.
・ If you travel to Sydney by land (e.g. car etc.), you will not have a travel history to NSW as long as the purpose of the transit is departure to Japan and hence will still be exempt from this measure however, if you stay in a hotel along the way (in NSW), the state of stay will be included in the travel history and you will be required to complete the 3 day government arranged quarantine upon your arrival to Japan.
・ When departing from NSW or the NT and transiting through a city in a state that is exempt from this measure (e.g. Melbourne, VIC), if you have travel history in either NSW or NT (other than the airport) you must complete the 3 day quarantine in a government arranged facility.
Please note that those who are exempt from the government arranged quarantine are still required to complete the 10 day self-isolation upon entry into Japan.
For more information regarding entering Japan through one of the restricted states, please access the Ministry of Health, Labour and Welfare FAQ and see question 9.
For details on the new measure please click the link below.
(Please scroll to the bottom of the page and open the "Attached Table" Excel file and go to section (3) to see which Australian states are required to stay in the accommodation of the Government and how long you must stay there.)
You must not use any kind of mass or public transport (taxi, domestic flights, ferry, bus, train etc.) during your self-isolation or to get to the place where you will self-isolate.
Please use a private car (your family may pick you up) or a rental car or a specific service.
For more information, see here at the Ministry of Health, Labour and Welfare's website: FAQ at the Health Monitoring Center for Overseas Entrants (HCO)
6 COVID-19 Vaccine Certificate for Departing Australia and Entry into Japan(1) Travel exemption for Australian citizens and Permanent Resident visa holders
a) As of the 1st of November 2021, individuals over the age of 12 may leave Australia without applying for an exemption from the Department of Home Affairs (however, the International COVID-19 Vaccination Certificate will be required).
b) Unvaccinated Australian citizens and permanent residents wishing to travel overseas (apart from children under 12 and those who cannot be vaccinated for medical reasons) are required to apply for an exemption to leave Australia.
You must provide evidence to support your claims. Requests may be finalised without further consideration if insufficient evidence is provided.
For more information or should you have any questions, please contact the COVID-19 Hotline or the Department of Home Affairs directly.
COVID-19 Hotline: 1800 020 080
Department of Home Affairs: 131 881
(2) Entering Japan
※As of the 1st of December 2021, the shortened quarantine measure for those who will enter or re-enter Japan with a valid vaccination certificate has been temporarily suspended.
Please see here for information about COVID-19 Vaccination Certificates Valid for Entry into Japan from Abroad (Ministry of Health, Labour and Welfare Website) and potential shortening of the quarantine period for arrivals who have a valid vaccination certificate.
7 Various Points of Contact
o Regarding the strengthened quarantine measures: Ministry of Health, Labour and Welfare (MHLW)
Calling from within Japan: 0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)
o Regarding denial of entry, re-entry into Japan: Immigration Services Agency of Japan
TEL: (Main) 03-3580-4111 (extension 4446, 4447)
o Foreign residents support center, Ministry of Foreign Affairs visa information
TEL: 0570-011000 (Navigation Dial: follow the prompts, after pressing 1 for Japanese, please press 5.)
For information on countries subject to visa restriction measures, please check the home page of the Ministry of Foreign Affairs
8 Border Enforcement Notices1 December - Border enforcement measures to prevent the spread of novel coronavirus (COVID-19)
29 November - Application for foreign nationals eligible for Phased Measures toward Resuming Cross-Border Travel
9 November - COVID-19 Vaccination Certificates Valid for Entry into Japan from Abroad
5 November - New Measures for Border Enforcement (19)
27 September - New Measures for Border Enforcement (18)
17 September - New Measures for Border Enforcement (17)
6 July - New Measures for Border Enforcement (16)
30 June - New Measures for Border Enforcement (15)
19 March - New Measures for Border Enforcement (10)
5 March - New Measures for Border Enforcement (9)