Current requirements and information on travel to Japan

The visa exemption measure is currently suspended for all nationalities including Australian citizens.
All Australian citizens require a valid visa to enter Japan.

Please keep checking HERE to see when the visa exemption measure has been re-instated.

Currently, those who enter, re-enter or return to Japan (including Japanese nationals) from Australia are subject to new quarantine measures, and therefore, please prepare the requirements carefully prior to travelling. 

For the FAQ of the COVID-19 Certificate of Negative Test Result, please click here.

For more frequently asked questions, please click here.

1 Certificate of Negative Test Result Within 72 Hours

To enter into Japan, the certificate of negative test result of pre-departure COVID-19 test must be conducted within 72 hours*.

●The list of medical institutions which the Japanese format PCR test certificate may be obtained from in Australia can be found here.
(Please note that the PCR test certificate does not have to be obtained by one of the clinics listed above.)

●The Japanese Government format of the PCR test certificate can be found here.
If the format is not used, please ensure all required information is included. Required information can be found here.

*The 72 hours for the certificate refers to from the sampling time to departure time of the flight. Should you have any specific enquiries regarding the PCR test certificate, please contact the Ministry of Health, Labour and Welfare (MHLW) directly for more information as below;

MHLW COVID-19 Information Hotline
Calling from within Japan:0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)

2 Use of Visit Japan Web and Fast Track (MySoS)

Use of these services is optional, however please find the information below if you would still like to pre-register your travel details for smoother entry. 
  • Visit Japan Web: Pre-registration for Japanese Immigration documents and procedures
  • Fast Track: Pre-registration for Japanese quarantine documents and procedures is available for those entering from Narita International Airport, Haneda Airport, Chubu Centrair International Airport, Kansai International Airport and Fukuoka Airport. 

3 Submission of Questionnaire

Persons entering or returning to Japan must submit a questionnaire prior to arrival (at home, at the airport, on the plane etc.).

Contact information such as email address and phone number will be confirmed at the time of quarantine for health follow-up during the first 7 days after entry.

For more information on the questionnaire please click here.

4 Quarantine in Japan (Self-Isolation)

As of June 1st, 2022, all those who will enter or return to Japan from Australia will no longer have to conduct testing on arrival to Japan and quarantine regardless of the entrants’ vaccination status (Australia is in group “BLUE”).

For FAQ please visit the link below.
Japanese Border Measures (Ministry of Health, Labour and Welfare) 
Although quarantine is no longer required, please visit the link below for information regarding mask use in the community.

Please contact the Ministry of Health, Labour and Welfare with any questions you may have regarding procedures upon arrival to Japan.
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)


5 Various Points of Contact

o Regarding the strengthened quarantine measures: Ministry of Health, Labour and Welfare (MHLW)
Calling from within Japan: 0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)

o Regarding denial of entry, re-entry into Japan: Immigration Services Agency of Japan
TEL: (Main) 03-3580-4111 (extension 4446, 4447)

o Foreign residents support center, Ministry of Foreign Affairs visa information
TEL: 0570-011000 (Navigation Dial: follow the prompts, after pressing 1 for Japanese, please press 5.)

For information on countries subject to visa restriction measures, please check the home page of the Ministry of Foreign Affairs

6 Border Enforcement Notices

1 December - Border enforcement measures to prevent the spread of novel coronavirus (COVID-19)
29 November - Application for foreign nationals eligible for Phased Measures toward Resuming Cross-Border Travel
9 November - COVID-19 Vaccination Certificates Valid for Entry into Japan from Abroad
5 November - New Measures for Border Enforcement (19)