Current requirements and information on travel to Japan
2026/6/16
1 Required Documents to Enter Japan
1. Your valid visa and passport OR visa exempt passport.
2. Complete the customs and immigration procedures via Visit Japan Web OR complete the customs and immigration procedures by paper upon arrival in Japan.
(Please also see: Visit Japan Web FAQ.) 
2 Points of Contact
(Enquiries)o Information Centres & One-Stop Consultation Centres: Immigration Services Agency of Japan
Calling from overseas: +81-3-5796-7112 | Calling from within Japan: 0570-013904 | Email address: info-tokyo@i.moj.go.jp
(Weekdays between 8:30am-5:15pm)
Supported languages: Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Indonesian, Thai, Khmer (Cambodia), Myanmar Language, Mongolian, French, Sinhala, and Urdu
o Foreign Residents Support Centre, Ministry of Foreign Affairs visa information
TEL: 0570-011000 (Navigation Dial: follow the prompts, after pressing 1 for Japanese, please press 5.)