To all who enter Japan
Those who do not submit a certificate of negative test result will be denied
entry into Japan in accordance with the Quarantine Act.(Effective From Friday, 19 March 2021)

2021/3/18
Currently, those who enter, re-enter or return to Japan (including Japanese nationals) from Australia are subject to new quarantine measures, and therefore, please prepare the requirements carefully prior to travelling.

Please be aware that the measures are subject to change in accordance with prevalence of COVID-19. For the latest information, please find the contact details of the relevant authorities and URL’s in section 5.

For the FAQ of the COVID-19 Certificate of Negative Test Result, please click here.
For more frequently asked questions, please click here.

 

1 Certificate of Negative Test Result Within 72 Hours


(1) To enter into Japan, the certificate of negative test result of pre-departure COVID-19 test must be conducted within 72 hours*.

Please also be aware that as of 19 March 2021, those who cannot submit the certificate of negative test result will be denied entry into Japan and airline companies will also reject boarding.
For more details, please access the links below.
https://www.mhlw.go.jp/content/000807573.pdf
https://www.mhlw.go.jp/stf/covid-19/bordercontrol.html 

The list of medical institutions which the PCR test certificate may be obtained in the required format in Australia can be found here.
(NB: This list is not necessarily all inclusive)

The required format of the PCR test certificate can be found here.

*The 72 hours for the certificate refers to from the sampling time to departure time of the flight. Should you have any specific enquiries regarding the PCR test certificate, please contact the Ministry of Health, Labour and Welfare (MHLW) directly for more information as below;

MHLW COVID-19 Information Hotline
Calling from within Japan:0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)


(2) Effective as of September 9th (Thursday) 11:59pm, all travellers from Australia who will transit in Singapore must produce a negative pre-departure COVID-19 PCR test result taken within 48 hours prior to departure. Please see the link below for this information.
https://www.moh.gov.sg/news-highlights/details/updates-on-border-measures-for-travellers 

For more details on the required format or if you have any questions regarding testing for Singapore, please contact the Ministry of Health in Singapore directly.
Phone number:  +65 6325 9220.
 

Those who will travel from Australia to Japan via transiting in Singapore may require a negative PCR test result conducted by a recognized clinic, hospital or testing centre. As the requirements may change at any time, please refer to the links below for updated details.
English: https://www.singaporeair.com/en_UK/sg/travel-info/pdt-pcr-locations/
Japanese:https://www.singaporeair.com/ja_JP/jp/travel-info/pdt-pcr-locations/
 

2 Submission of Written Pledge

 

Upon arrival, it is requested, for the time being to pledge to refrain from using public transportation for 14 days, quarantine at home or other designated areas for the remaining period of 14 days, retain the location data, and provide the location data to the health centers or other institutions, if requested. (If separate quarantine measures are to be taken, those also need to be pledged.) In case of violation, they may be subject to detention under Quarantine Act and the following shall apply.

(1) For Japanese nationals, names and other information that contributes to preventing the spread of infection may be made public.

(2) For foreign nationals with the status of residence, names, nationalities, and other information that contributes to preventing the spread of infection may be made public. They may also be subject to the revocation of status of residence and procedures for deportation under Immigration Control and Refugee Recognition Law.

Those who can’t submit the “Written Pledge” are requested to stay at specific accommodation facilities designated by the Chief of Quarantine Station for 14 days.

For more information on the submission of written pledge please click here (Travelling from Australia, please go to page 3).

The required format of the Written Pledge in English.
The required format of the Written Pledge in Japanese.
 

3 Carrying a Smartphone and Installing Necessary Applications


In order to carry out the pledges in the written pledge, you need to have a smartphone that can use the necessary applications (e.g., showing location information). If you do not own a smartphone or if you own smartphone that does not allow the installation of necessary apps, please rent a smartphone at the airport at your expense upon arriving in Japan.

For more information on the Carrying a Smartphone and Installing Necessary Applications please click here.
 

4 Submission of Questionnaire


Persons entering or returning to Japan must submit a questionnaire prior to arrival (at home, at the airport, on the plane etc.).

Contact information such as email address and phone number will be confirmed at the time of quarantine for health follow-up during the first 14 days after entry.

For more information on the questionnaire please click here.
 

5 Various Points of Contact


(Inquiry)
o Regarding the strengthened quarantine measures: Ministry of Health, Labour and Welfare (MHLW)
Calling from within Japan: 0120-565-653
Calling from overseas: +81-3-3595-2176
(Japanese, English, Chinese and Korean speakers available)

o Regarding denial of entry, re-entry into Japan: Immigration Services Agency of Japan
TEL: (Main) 03-3580-4111 (extension 4446, 4447)

o Foreign residents support center, Ministry of Foreign Affairs visa information
TEL: 0570-011000 (Navigation Dial: follow the prompts, after pressing 1 for Japanese, please press 5.)

For information on countries subject to visa restriction measures, please check the home page of the Ministry of Foreign Affairs
(https://www.mofa.go.jp/ca/fna/page4e_001053.html)