Current requirements and information on travel to Japan

2025/6/27
 

1  Required Documents to Enter Japan


1. Your valid visa and passport ​ OR  visa exempt passport.
2. Complete the customs and immigration procedures via Visit Japan Web    OR    complete the customs and immigration procedures by paper upon arrival to Japan.
 
                




Visit Japan FAQ 



 

2  Points of Contact


(Inquiry)
o Information Centers & One-Stop Consultation Centers: Immigration Services Agency of Japan
Calling from overseas: +81-3-5796-7112
Calling from within Japan: 0570-013904
Email address: info-tokyo@i.moj.go.jp
(Weekdays between 8:30am - 5:15pm)
Supported languages: Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Indonesian, Thai, Khmer (Cambodia), Myanmar Language, Mongolian, French, Sinhala, and Urdu

o Foreign residents support center, Ministry of Foreign Affairs visa information
TEL: 0570-011000 (Navigation Dial: follow the prompts, after pressing 1 for Japanese, please press 5.)