Appointments Required for All Matters
2026/3/10
**Visa application appointments from April onwards will not be available to book until approximately April 6th. Those who intend to depart Australia to travel to Japan between April 1-19, please send an email requesting an appointment (include all details as outlined in FAQ #5 (below on this page) + attach a copy of your intended flight screenshot (booking not required)). Those intending to depart Australia on April 20th and onwards, please book an appointment once it becomes available (email requests for an appointment will NOT be accepted from those travelling on April 20th and onwards).
FAQ
1. What requires an appointment?
Everything EXCEPT visa collection, police certificate collection and voting-related processes.
2. There are no appointments available. When are appointments open to book?
Appointments can be made within the next 30 DAYS (including today's date and including weekends).
2. There are no appointments available. When are appointments open to book?
Appointments can be made within the next 30 DAYS (including today's date and including weekends).
The next day's appointment will open at 1:00AM (AEST).
3. I am running late for my VISA appointment, can I just come at a later time the same day?
NO. As other people have bookings for that same day, it is not possible to come at a different time.
If you are more than 5 minutes late or completely miss your appointment, you must book a NEW appointment.
4. Can I make a booking by email or phone call?
NO. Bookings can only be made online through our website.
5. There are no appointments available but I already have been issued a Certificate of Eligibility (COE) or I have a medical emergency, is there any way to book any appointment?
Please send an email to the Consulate at visasection@bb.mofa.go.jp only if appointments are fully booked out and include the following details in your email enquiry:
- Your full name
- Nationality
- Purpose of visit to Japan
- When you intend to go to Japan (if you are travelling to other countries before Japan, please mention your departure date from Brisbane/Gold Coast to those countries)
- Which suburb (including postcode) you reside in in Australia
- How many people require a visa (if more than 1 person requires a booking, provide the above details for EACH applicant)
6. There are no appointments available by the time I want to go to Japan for a holiday, is there any way to book any appointment?
NO. For holiday purposes, please wait until an appointment becomes available and make a booking to submit your application OR lodge an eVISA online instead (single entry tourism ONLY).
7. My family all need visas, can we just book one appointment for us all?
NO. It is one appointment PER PERSON including children. Please book one appointment for EACH PERSON who requires a visa and book the appointments back to back.
8. The visa applicant cannot speak or understand English or Japanese, can we use a translating app or can you talk to someone over the phone for the applicant?
NO. For those who do not speak English or Japanese, you must bring an interpreter (with valid photo ID) with you as only those languages can be spoken and understood at the Japanese Consulate (translation apps etc. are NOT accepted).
9. I lodged an eVISA but am worried it won't be processed in time so I also booked an in-person appointment, is that ok?
NO. Both in person and eVISA applications CANNOT be submitted. Please only choose ONE method to apply, either the online eVISA (tourism ONLY) or book an in person for in person lodgement.
10. I am worried that I may be missing documents and need to make another appointment to come to the Consulate to lodge my application. Can I book a few appointments just in case?
NO. Only one booking PER PERSON is allowed. Anyone with duplicate bookings found will have the duplicate booking CANCELLED without warning.
To avoid confusion for this, please book each appointment in each visa applicant's name (for those whose whole family must lodge an application).
3. I am running late for my VISA appointment, can I just come at a later time the same day?
NO. As other people have bookings for that same day, it is not possible to come at a different time.
If you are more than 5 minutes late or completely miss your appointment, you must book a NEW appointment.
4. Can I make a booking by email or phone call?
NO. Bookings can only be made online through our website.
5. There are no appointments available but I already have been issued a Certificate of Eligibility (COE) or I have a medical emergency, is there any way to book any appointment?
Please send an email to the Consulate at visasection@bb.mofa.go.jp only if appointments are fully booked out and include the following details in your email enquiry:
- Your full name
- Nationality
- Purpose of visit to Japan
- When you intend to go to Japan (if you are travelling to other countries before Japan, please mention your departure date from Brisbane/Gold Coast to those countries)
- Which suburb (including postcode) you reside in in Australia
- How many people require a visa (if more than 1 person requires a booking, provide the above details for EACH applicant)
6. There are no appointments available by the time I want to go to Japan for a holiday, is there any way to book any appointment?
NO. For holiday purposes, please wait until an appointment becomes available and make a booking to submit your application OR lodge an eVISA online instead (single entry tourism ONLY).
7. My family all need visas, can we just book one appointment for us all?
NO. It is one appointment PER PERSON including children. Please book one appointment for EACH PERSON who requires a visa and book the appointments back to back.
8. The visa applicant cannot speak or understand English or Japanese, can we use a translating app or can you talk to someone over the phone for the applicant?
NO. For those who do not speak English or Japanese, you must bring an interpreter (with valid photo ID) with you as only those languages can be spoken and understood at the Japanese Consulate (translation apps etc. are NOT accepted).
9. I lodged an eVISA but am worried it won't be processed in time so I also booked an in-person appointment, is that ok?
NO. Both in person and eVISA applications CANNOT be submitted. Please only choose ONE method to apply, either the online eVISA (tourism ONLY) or book an in person for in person lodgement.
10. I am worried that I may be missing documents and need to make another appointment to come to the Consulate to lodge my application. Can I book a few appointments just in case?
NO. Only one booking PER PERSON is allowed. Anyone with duplicate bookings found will have the duplicate booking CANCELLED without warning.
To avoid confusion for this, please book each appointment in each visa applicant's name (for those whose whole family must lodge an application).
IMPORTANT: If you select the wrong visa category, we will NOT accept your application!!
To book an appointment, please click the link below.
https://brisbane.rsvsys.jp/
X = that day is fully booked
O = that day has some appointments left
Grey block = appointments for that day not yet available or the office is closed due to a public holiday.
https://brisbane.rsvsys.jp/
X = that day is fully booked
O = that day has some appointments left
Grey block = appointments for that day not yet available or the office is closed due to a public holiday.
(only appointments for the next 30 days can be booked)
VISA APPLICANTS – PLEASE READ CAREFULLY
Upon arrival at the Consulate-General of Japan in Brisbane, please show your appointment confirmation email to security. This email proof of booking along with physical photo ID is REQUIRED to enter our office.
Any incomplete applications (i.e. missing documents/information) will NOT be accepted. You will be asked to make another appointment to come back and lodge your application.
READ THROUGH THE REQUIREMENT LIST CAREFULLY and please be aware that additional documentation may be requested.
Thank you for your understanding and co-operation.
Any incomplete applications (i.e. missing documents/information) will NOT be accepted. You will be asked to make another appointment to come back and lodge your application.
READ THROUGH THE REQUIREMENT LIST CAREFULLY and please be aware that additional documentation may be requested.
Thank you for your understanding and co-operation.